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¡®Survival guide¡¯ aims to tackle ¡®age-old binary that permeates the sector¡¯

Security guards¡¯ jobs would be easier if others also had the knowledge and equipment to respond to medical incidents, says George Bass

Researcher describes ¡®fraught¡¯ tensions between working-class professional service employees and academics at leading UK universities

Relying on professional services staff overworking ¡®not a sustainable business model¡¯

Institutions should push the Qatar government harder to improve conditions and wages for their migrant labourers, say Karl Widerquist and Ian Almond

While academics may be dismissive, the process helps their professional colleagues recognise their own scholarly contributions, say four of them

¡®Unfair¡® discrepancies persist in annual leave allowances despite moves by some universities to introduce parity

Some incidents are inevitable, but, as all security guards know, de-escalation is a lot less painful than the alternative, says George Bass

The Nottingham Trent vice-chancellor discusses using data to support students, avoiding strike action and why diversity conversations are too focused on Oxbridge

New chair of global guards¡¯ association on being the first port of call for emergencies, helping students with their mental health and planning for terrorist attacks

Answering congressional call after George Floyd killing, National Academies¡¯ expert panel sees value in pressuring those controlling resources

Top research universities have long cited their value in growing local economies, but massive graduate student walkout suggests a critical need to better protect the people who make the magic happen

In Sri Lanka, an increase in the number of clerical staff has been accompanied by a downturn in quality, says Chani Imbulgoda

Some institutions lost about a tenth of their non-academic workforce in main year of pandemic

¡®Unsung heroes¡¯ of UK research are too often denied seat at the table, says major review of technical staff and skills

While its educational niche may confer unique advantage, D¡¯Youville shows it can maintain student services with one less day

Unclear guidelines, screen-tanned conspiracy theorists and government party animals: none of them is helping campus security, says George Bass

Those who blur the lines between academic and professional staff are the connective tissue in the research ecosystem, say Matthew Flinders and Sarah Chaytor

Will institutions be willing to invest in the spaces, technology and workload support required to effectively teach these methods? asks Amanda White

Unpublished Australian data show that number of regular support staff positions has shrunk while executive roles have expanded massively

Words and their interpretations assume significance when lives are at stake, Australian research shows

As appointment panels seek leaders with more diverse backgrounds, non-academics can expect more of a hearing

Communications experts at leading universities say Covid-19 could be ¡®make or break¡¯ for institutions¡¯ prestige 

Circular reprimands staff for firing off ¡®unacceptable¡¯ messages during coronavirus lockdown

Pastoral support for east Asian students has been re-engineered during lockdown and may offer lessons for the future

As annual lobbying spending drops to $75 million, bigger campuses take more control

Former biotech chief cooperating in expanded investigation

Lawyer warns over alleged meeting between institutions on foreign students

Continuing remote teaching in the autumn will be unsustainable for some institutions, warns leader of online college

Campuses see economic woes mounting, but full assault on Covid-19 more urgent

Leicester¡¯s first BAME leader says students won¡¯t feel they belong unless all staff reflect their backgrounds

Figures show that even disciplines with a high share of female technical staff have few women at the top

Contrition helps actress who paid to get answers changed on her daughter's SAT

Member of catering staff draws support after appeal to Sir David Eastwood to survive on her salary for a month

The coach, Peter Brand, had accepted high home purchase price from applicant¡¯s father

Hundreds of staff set to walk out on 28 June

Giving those in professional services a sense of identity and purpose in increasingly complex institutions are among keys, experts say

Institutions that pride themselves on inclusivity should be doing all they can to defend student sex workers¡¯ rights and safety, says Adi MacArtney

UK universities must cover soaring staff visa costs to mitigate the effects of the Home Office¡¯s harmful policies, says Tristan Sturm

Universities told to upgrade student welfare support in wake of alarming figures

Cards including details of support services have been designed to fit in wallets and purses

Rigid, top-down tie-ups will do nothing to foster quality or European identity, says Jan Palmowski

Universities will need to think hard about how they will respond to the growing popularity of the qualification, says Elizabeth Miller

Most Australian university residences will not involve professionals in all student training this year, finds survey

Books offer an experience, evidence trail and egalitarianism that could never be digitised, say Al Martinich and Tom Palaima

Initiative is part of bid to tackle impending shortage of 700,000 university technicians expected in UK by 2020

Sally Everett explains how her institution used low-cost and creative measures to transform its support services

On International Stammering Awareness Day, two academics who stammer explain why higher education must do more to support those with this ¡®invisible disability¡¯

Universities are right to re-examine the support in place for students in light of soaring suicide rates, says health secretary Jeremy Hunt

Campus safe spaces are bad for democracy and open debate, but academics must respond to the genuine concerns they represent, says James Wicks

Terry Dray explains what other institutions can learn from Liverpool John Moores University¡¯s recent review of career development services

On-campus support for those in crisis is desperately underfunded, dangerously limited and even offputting

China's university sports body hopes to convince parents and students that play teaches valuable life lessons

Jack Grove learns how sites have been reinvented for the 24/7 digital age, while Donald Brown reflects on the role libraries played in his journey from the Mississippi Delta to Oxford

Senior management do not recognise support staff¡¯s pivotal role in achieving positive student outcomes, administrators say

Matthew Reisz talks to academics about their summer habits, while two professors and an estates director explain how they use the time

Four out of five UK higher education institutions report increase in students seeking support

Students without family support should be prioritised in the drive to reduce dropout rates, says Becca Bland

Hopes that coordination across universities and better career paths can renew technician workforce