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The Office for Students is exercising power but not rigour

England鈥檚 fledgling university regulator is in too much of a hurry to make an impact and curry favour with ministers, says Gill Evans

Published on
February 7, 2019
Last updated
February 7, 2019

England鈥檚 Office for Students promises to regulate higher education providers to ensure that students achieve 鈥渟uccessful outcomes鈥. It will be 鈥渟upporting鈥 the 鈥渋mproving of outcomes鈥 with , and providers that do not deliver those 鈥渟uccessful outcomes鈥 will be punished.

Yet, at the same time, the nascent regulator is also threatening to punish providers for 鈥済rade inflation鈥. 鈥淯niversities and other higher education providers hold the key to solving this problem. If they do not take action, we will use our powers to drive change,鈥 OfS chief executive wrote in December. So providers that took the 鈥渟uccessful outcomes鈥 funding and pursued the obvious remedy of awarding more top marks could well find themselves using聽that money to pay a fine.

Such institutions could also find themselves marked down in the teaching excellence framework, which the OfS 鈥渕anages鈥; former universities minister Sam Gyimah had in October that 鈥済rade inflation will be an important feature of the criteria considered鈥 in future iterations.

The OfS is clearly in a hurry to make a reputation, and its features a comprehensive list of media coverage of its announcements. But it seems a strange folly for it to be exposing such headline-grabbing policy contradictions.

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Here is another example of its undue haste. Regarding fair access, its聽 for 2018-19 includes a list of 鈥渟trategic outputs鈥, one of which is to develop 鈥渁 new, outcomes-focused approach to access and participation鈥. New 鈥済uidance鈥 is promised by February, while a 鈥渢arget for this measure鈥 will be published at some unspecified point this year. 鈥淔urther analysis鈥 is mentioned. Yet, ahead of that analysis, the OfS has already pledged to close 鈥渢he gaps between white and black students and disabled and non-disabled students in achieving 鈥.

The quango appears to be in a rush to fulfil the policy desires of a succession of ministers before doing its homework. That is true even when those desires have little to do with the education on offer. Take the OfS Strategy for 2018-21. Required features of the student 鈥渆xperience鈥, it says, include 鈥渙utcomes鈥 with which the student will be 鈥渉ighly satisfied鈥. But these 鈥渙utcomes鈥 are in what are chiefly policy rather than educational terms. Students will be 鈥渁ble to progress into employment, further study, and fulfilling lives, and their qualifications [will] hold their value over time鈥. They will 鈥渓eave with the knowledge and skills that will contribute to their national and local economies and communities, and drive productivity鈥.

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In its business plan, the OfS to measure its own 鈥渟uccess鈥 in achieving 鈥渙utcomes鈥 against key performance measures. These rely partly on existing national surveys. For instance, data from the will be used 鈥渢o show the percentage of graduates in highly skilled or professional roles鈥. But the OfS will simply 鈥渁ssume鈥 that graduates in such roles 鈥渁re using the knowledge and skills they acquired in higher education鈥.

鈥淕raduate well-being鈥, by which the OfS means 鈥渢he extent to which higher education enriches students鈥 lives after they鈥檝e left鈥, will be assessed via the Office for National Statistics鈥櫬. But the business plan states that this will 鈥渁llow us to compare the well-being of graduates with the rest of the population, and so see if there is a link between higher education and well-being鈥 (my italics). In other words, the case for 鈥済raduate well-being鈥 to be a key performance measure for the OfS has not yet been made.

For other 鈥渙utcomes鈥, there is no ready-made measure. One example is improving 鈥渋nformation, advice and guidance鈥 for would-be students. There is merely the hypothesis that if this is 鈥渆ffective鈥 it 鈥渦nderpins informed choice, good experiences and successful outcomes鈥.

Those working in universities look in vain for signs that the regulator does its research before publishing its conclusions, uses language with exactitude and avoids contradicting itself. Using its considerable powers to discipline providers when it is displaying a lack of the intellectual rigour that it ought to expect from them poses a growing danger to higher education, knowledge creation, learning and the self-reliance and resilience of students.

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Gill R. Evans is emeritus professor of medieval theology and intellectual history at the聽University of Cambridge.

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