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More UK students see university as good value for money

Hepi/Advance HE annual survey finds improvements, but lower perceived learning gain on some courses will be scrutinised in post-Augar era

Published on
June 13, 2019
Last updated
June 13, 2019
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The proportion of UK undergraduates who perceive their course as 鈥済ood鈥 value for money has risen for the second year in a row after years of decline 鈥 however, variations in聽perceived learning gain聽between different courses could add weight to the English post-18 education review鈥檚 call to shift funding away from 鈥渓ow value鈥 degrees.

The 2019 Higher Education Policy Institute/Advance聽HE Student Academic Experience Survey found that the percentage of UK students who felt that their course was 鈥済ood鈥 or 鈥渧ery good鈥 value for money was 41聽per cent, up from 38聽per cent in the previous year, and 34聽per cent the year before.

The annual survey of more than 14,000 students had shown a consistent decrease in perceptions of value for money since 2012 鈥 from a high of 53聽per cent 鈥 the year 拢9,000 fees were introduced in England.

This year, the number of students who said they felt that their course was 鈥減oor鈥 or 鈥渧ery poor鈥 value for money fell to 29聽per cent, from 32聽per cent last year and from a high of 34聽per cent in 2017. In 2012, the percentage of students who felt that their course was poor value for money聽was 18聽per cent.

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The boost to value for money perceptions found in this year鈥檚 survey came alongside perceived improvements in teaching quality and assessment. Of the eight aspects of teaching quality the survey asked about, six showed improvement on last year, including on whether 鈥渢eaching staff used contact hours to guide independent study鈥 (59聽per cent of students agreed, up from 57聽per cent last year), and whether 鈥渢eaching staff clearly explained course goals and requirements鈥 (67聽per cent agreed, up from 65聽per cent).

Students also told the survey that feedback on assessments was improving: approval for general feedback on progress was up to 46聽per cent, from 41聽per cent the previous year, while approval for commenting on draft work was up to 39聽per cent from 35聽per cent.

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Table on student satisfaction

Student satisfaction by subject

The findings might be significant in the context of the recent report from the independent panel, led by Philip Augar, of the government鈥檚 post-18 education review, which calls for tuition fees to be cut to 拢7,500 but for full replacement direct funding to be shifted on a subject basis to 鈥渞eflect more accurately the subject鈥檚 reasonable costs and its social and economic value to students and taxpayers鈥.

The majority 鈥 64聽per cent 鈥 of students in the survey felt that they had 鈥渓earned a聽lot鈥, and just 6聽per cent felt that they had learned not much or nothing. However, there were variations between subjects in terms of student perceptions about how much they had learned.

Students on subjects that typically have a high workload were the most likely to feel that they had 鈥渓earned a聽lot鈥: 80聽per cent of medicine and dentistry students felt that they had done so, followed by veterinary subjects and other subjects allied to medicine. However, languages, both European and non-European, scored highly for learning gain and are subjects that typically have a lower workload.

Students on business and administrative subjects were the least likely to feel that they had 鈥渓earned a聽lot鈥 鈥 about 50聽per cent 鈥 followed by mass communication and documentation students and those studying social sciences. This appears to suggest that for some, 鈥渢heir courses may not always be stretching their knowledge significantly beyond what they already feel they knew鈥, according to the report.

Nick Hillman, director of Hepi, said the survey appeared to reflect the fact that universities 鈥渁re giving more thought to the overall student experience than at any point in living memory, and that鈥檚 fantastic鈥.

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However, he added that tuition fees had barely risen since 2012. 鈥淚t might be that 拢9,250 is not as much in 2019 as 拢9,000 was in 2012. But, if anything, universities are doing more for less.鈥

Mr Hillman said that the differences of perceived learning gain and workload found between subjects in the survey would 鈥渃ertainly be relevant鈥 to the Augar recommendations. 鈥淓veryone in the sector takes issue with the different ways of valuing courses 鈥 such as job earnings, contact hours or TEF 鈥 but unless we think every single course at every single university is absolutely brilliant, and I don鈥檛, we have to have our own measures of what a 鈥榣ow value鈥 course is,鈥 he said. 鈥淥ur survey results feed into that debate, which we have to be part of, or things we don鈥檛 like will be done without our input.鈥

Students in England drove the overall increase, with perceptions of good value for money rising from 35聽per cent to 39聽per cent this year, although there were also smaller increases on this among students in Scotland and Northern Ireland.

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The one group to show a decline in perceptions of value for money this year were students from other European Union countries, down from 47聽per cent to 44聽per cent. This could raise concerns around 鈥渉ow the UK university experience is viewed as Brexit continues to dominate the news agenda鈥, according to the survey.

The data also showed that black and minority ethnic students continue to perceive lower rates of value for money than their white peers. BME students are also less likely to feel that they have 鈥渓earned a聽lot鈥, to have had a better experience than they expected or to be satisfied with access to teaching staff, the survey showed.

Among students who said their experience surpassed their expectations, the most common reason 鈥 cited by 59聽per cent 鈥 was the 鈥渞ight level of challenge鈥. Whereas among students who reported a worse experience than expected, 35聽per cent blame themselves for not putting in enough effort, an increase from 30聽per cent last year. This rises to 42聽per cent among BME students.

Jonathan Neves, head of business intelligence and surveys at Advance聽HE, said it was interesting that students were self-aware enough to recognise the effort they needed to put in. However, 鈥渋t鈥檚 a concern that BME students are particularly blaming themselves. There鈥檚 something more complicated going on there鈥he BME experience is a much less positive part of the study,鈥 he added.

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anna.mckie@timeshighereducation.com

POSTSCRIPT:

Print headline:聽Rising levels of satisfaction could put the heat on some

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