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Universities caught up in global IT outage

Computer systems, library resources and payments disrupted by defective Crowdstrike software update

Published on
July 19, 2024
Last updated
July 19, 2024
showing error blue screen on the Laptop against the background of an angry upset man clutching his head
Source: iStock/Diy13

Some universities have reported being affected by the IT outage affecting organisations globally, while others appear to have escaped unscathed.

Windows computers around the world reportedly shut down because of what cybersecurity firm Crowdstrike described as a 鈥渄efect鈥 in one of its software updates, forcing the cancellation of more than 1,000 flights and also聽affecting banking, healthcare and shops.

In the UK, institutions including the universities of Manchester and East Anglia, plus Oxford Brookes, Lancaster and Aston universities, reported being affected in social media posts.

Manchester鈥檚 IT services department that it was 鈥渁ware of an issue affecting access to some university IT services鈥. UEA that a 鈥済lobal IT issue鈥 was 鈥渁ffecting payment services and tills across systems on campus, as well as the IT service desk鈥.

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Lancaster鈥檚 library that access to some resources had been disrupted, while Aston鈥檚 library 聽printing was unavailable. Oxford Brookes some systems were affected.

Other UK universities said that their services were unaffected.

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As US universities started their working day, a number reported issues via social media posts.

The University of Kentucky that it was 鈥渆xperiencing some disruptions鈥, including in its hospitals, while the University of Dayton that its IT systems were down. Texas A&M University its website had been affected.

In social media posts, some academics suggested that the global outage underlined the risks of universities becoming too dependant on a small number of providers for critical IT systems.

Some institutions were able to strike a lighter note, however, with Keele University posting that it could 鈥渃onfirm that the IT outage has not been caused by squirrels nibbling through the main 鈥榠nternet wire鈥欌.

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chris.havergal@timeshighereducation.com

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Reader's comments (1)

Of course they were. Sheep.

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