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Student-consultants: cut-price advice from campuses

Those studying at Arizona State and other universities are in demand as firms across the US seek fresh business insights, says Jon Marcus

Published on
April 16, 2015
Last updated
June 10, 2015

Source: Alamy

Junior鈥檚 in control: turning students into industry consultants is not just cost-effective, it makes full use of 鈥榰nconstrained鈥 minds

When a venture capital firm bought a company about to launch a new biomedical device, the firm took the familiar approach of paying outside consultants to help evaluate the deal.

However, there was nothing conventional about this consulting team. The group was made up of undergraduate and graduate students from the W. P. Carey School of Business at Arizona State University, one of a small but growing number of US institutions turning students into consultants and charging clients for the privilege of receiving their advice. The Carey School鈥檚 New Venture Group is structured like a professional consulting firm 鈥渁nd we function in the same way鈥, said Daniel Brooks, an associate professor who runs the programme.

鈥淭he idea is, these aren鈥檛 students, they鈥檙e consultants. They鈥檙e really working for our client. It鈥檚 not a library project; it really is a collaboration. They meet with the clients, they manage the relationship and they produce a project.鈥

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Under the model, which a handful of other business and engineering schools are also testing, the consulting arms are self-sustaining. Students can make money and work their way up to permanent jobs, while the clients have a pool of potential employees and receive consulting services at a fraction of the price they would pay to hire professional consultants.

The timing is also good. US companies are increasingly reliant on outside consultants and the market 鈥 which, according to Plunkett Research, is worth $180 billion (拢121.6 billion) 鈥 is growing at nearly double-digit rates. Student consultants cost about $50 an hour, roughly a third of what professional consulting firms charge.

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Dave Boissevain, senior director of sales strategy and planning for the PepsiCo snack-food division Frito-Lay, said he did not have particularly high expectations when he hired student consultants from Neeley and Associates, a consulting firm set up by the Neeley School of Business at Texas Christian University in Fort Worth. Yet Mr Boissevain was pleasantly surprised. 鈥淚 didn鈥檛 anticipate any big payback in terms of business insights, but I think it has developed into that,鈥 said Mr Boissevain, who asked a team of students to devise ways of promoting single bags of snack foods in space-constrained convenience stores.

Word of mouth is the reason why the Carey School was approached by 60 prospective clients last year, Professor Brooks said. The school agreed to work with 15 of them.

鈥淭he demand for services far outstrips our ability to respond,鈥 he said. 鈥淚t all of a sudden dawned on companies that they can get a team that鈥檚 focused, motivated and educated, and who, six months from now [after the students graduate], they couldn鈥檛 afford.鈥

Neeley and Associates鈥 student consulting teams, backed by staff and 鈥渃oaches鈥 from professional consulting firms including Accenture and Deloitte, have also worked with large companies such as Nike, Bell Helicopter, Lockheed Martin, Sony, Boeing and Texas Instruments. Neeley and Associates charges about $13,000 per project.

鈥淲hat the students are learning is client relationships,鈥 said Ed Riefenstahl, the school鈥檚 director of experiential learning and a former KPMG consultant. 鈥淔or the rest of their lives they鈥檙e going to be dealing with internal and external clients.鈥

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In turn, those clients are exposed to potential employees. Mr Boissevain has hired some students as interns and one in a full-time role, while a former Neeley student secured an internship at Bell Helicopter through the programme.

鈥淭hey鈥檙e getting to see talent in action,鈥 Mr Riefenstahl said.

After Nicholas Amoroso took part in a consulting job at the Carey School, he went on to an internship at KPMG in Malaysia where his experience helped him secure the lead role in a project overseeing other interns. 鈥淚t gives you a head start if you鈥檙e going to go into anything that requires solving problems,鈥 Mr Amoroso said. 鈥淪atisfying the client is a bigger motivation than a grade.鈥

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His classmate at the Carey School, Leah Fiacco, added, 鈥淲e don鈥檛 even have degrees yet, and sometimes we work with chief executives. Before this, I would have been incredibly intimidated.鈥

That is the point, said Elizabeth Hagerman, vice-president in charge of Rose-Hulman Ventures, the engineering consulting spin-off of Indiana-based Rose-Hulman Institute of Technology. Rose-Hulman Ventures brings in $1.5 million a year from as many as 40 clients. 鈥淭he students can come here and get work experience with clients,鈥 Dr Hagerman said. 鈥淭he students feel really accountable for the client鈥檚 success.鈥

They also may propose some novel ideas: 鈥淵ou鈥檝e got a student whose mind really isn鈥檛 constrained yet by some of the classical schooling you get in the engineering curriculum, who might have more of an open mind in suggesting solutions,鈥 Dr Hagerman said. 鈥淭hey don鈥檛 know what they don鈥檛 know, so they鈥檙e not afraid to suggest something other people might dismiss.鈥

In Fort Worth, Mr Riefenstahl has another idea for a consulting project: helping other universities develop similar programmes.

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鈥淭his is going to be a trend a lot of universities look into,鈥 Professor Brooks added.

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Reader's comments (2)

This is really interesting. I run a group called The Kent IT Consultancy that is part of the University of Kent. We provide IT guidance and consultancy for local SMEs. We have been focussing on SMEs as we feel that this is a very underserved market where IT consultancy is concerned and we are able to offer our services at rates which are affordable for even the smallest SMEs with our students assuming the role of consultants, who in turn receive a huge boost in their employability prospects. It's really interesting that in the states this model has been picked up and utilised by larger corporates.
Important to emphasize the value of this experience for students. This is a win-win-win. Yes, new and creative minds help businesses. One win. But students benefit from engaged learning, real world experience, team work, creativity, application of theory to practice. Win Two. If the help is directed to smaller or struggling businesses, this help enables community economic development. That's important too.Win three. Follow: @KarenGrossEd

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