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QAA criticised for keeping appeals outcomes secret

Geoffrey Alderman argues standards watchdog鈥檚 decision flies in face of its commitment to openness and transparency

Published on
February 6, 2014
Last updated
June 10, 2015

Source: Kobal

Secretive: QAA鈥檚 decision criticised

The sector鈥檚 standards watchdog has been criticised for being secretive after it said it will no longer publish details of appeals against its judgements.

Under changes announced by the Quality Assurance Agency, no information will be disclosed about any individual higher education institution that lodges an appeal against a review team鈥檚 decision in case it causes 鈥渋nadvertent reputational damage鈥. Neither will details of an appeal be made public once any repeat review has been completed, the QAA says.

The rule change, approved by the QAA board in December, comes after a successful appeal by the University of Southampton against critical findings in an institutional review carried out in 2012. Details of Southampton鈥檚 appeal are still expected to be published alongside the outcome of its repeat review, set for 2014-15.

鈥淚 do not see any reason why the public should not know details of these appeals,鈥 said Geoffrey Alderman, professor of politics and history at the University of Buckingham and former head of the University of London鈥檚 academic council.

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鈥淚 suspect it is to spare the QAA any embarrassment when its original decisions are overturned,鈥 said Professor Alderman. 鈥淚t does not sit well at all with the QAA鈥檚 apparent commitment to openness and transparency 鈥 why should there be this secrecy?鈥 he added.

However, Douglas Blackstock, the QAA鈥檚 head of resources, said publishing information on appeals was unhelpful because 鈥渨hat is important is the confirmed judgement of the review team鈥.

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鈥淎s well as the potential for inadvertent reputational damage to an institution that appeals, successfully or not, when this appeal is in the public domain, we are also concerned that publication could act as a deterrent to using the appeal process,鈥 he said.

Professor Alderman has criticised other changes, including the removal of 鈥減erversity鈥 of judgement as a reason to appeal a QAA decision, previously defined as an 鈥渦nreasonable or disproportionate [conclusion] in the light of the available evidence鈥.

Institutions will instead have to appeal on grounds of procedural irregularity, such as reviewers failing to carry out agreed procedures, taking account of irrelevant information or exceeding their powers.

鈥淎 judgement can be perverse and go against the evidence,鈥 said Professor Alderman. 鈥淧erversity is a term well-recognised in law courts and I don鈥檛 understand why it has been deleted,鈥 he added.

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The QAA has also made it clear that universities cannot object to individual appeal panel members on the grounds that they are from a different type of institution.

It pointed out that 鈥渢ype of institution鈥 has never been a legitimate ground to reject a panel member 鈥 鈥渃onflict of interest鈥 being the only reason. 鈥淭he appeal panel is not re-running the review 鈥 it is considering whether it has been run properly or not,鈥 Mr Blackstock said, adding that all panellists are experienced QAA reviewers.

However, Professor Alderman said research-intensive universities should be able to raise such objections. 鈥淚t鈥檚 not a matter of being 鈥榮nooty鈥, but peer review should be done by those from institutions with a broadly similar status and vision of higher education,鈥 he said.

鈥淚t cuts both ways, too. A new university is different to a research-intensive, so you can see them objecting to someone working mainly in Oxbridge,鈥 he added.

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jack.grove@tsleducation.com

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Reader's comments (1)

As I understand it, QAA is contracted to the Funding Councils to provide the quality assessments required under the 1992 Further and Higher Education Acts. The Funding Councils are subject to statutory directions from Ministers. I agree with Geoffrey Alderman and to add to his views, I think Ministers should simply direct the Funding Councils to overrule QAA. I know QAA is funded by institutions and there is a clear conflict of interest if QAA is unable to publish details of specific appeals. Just a contribution to the debate - others will have different opinions no doubt!

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