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Michigan restores internet after two-day security threat shutdown

Start-of-year outage affects 120,000 students, faculty and staff at major US institution with top cybersecurity programme

Published on
August 31, 2023
Last updated
August 31, 2023
Discarded computers
Source: iStock

The University of Michigan said it had mostly restored internet services after a two-day shutdown at the start of the academic year due to an undisclosed security threat.

Michigan, one of the US鈥 highest-ranked public university systems, shut down its computer systems over the weekend, creating opening-week havoc for about 65,000 students and 54,000 faculty and staff at its three campuses.

Such threats and attacks have聽become commonplace听颈苍听higher education, as in wider society. Nearly two-thirds of colleges and universities worldwide are hit annually by some kind of ransomware attacks, according to a聽聽by Sophos, a UK-based cybersecurity company.

The incident at Michigan was especially jarring, given the institution鈥檚 size and research prowess, which includes one of the nation鈥檚 top-ranked cybersecurity programmes.

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鈥淭he loss of internet access and other business functions across the University of Michigan community cast an unfortunate cloud over an otherwise sunny and glorious start to the academic year,鈥 Michigan鈥檚 president, Santa Ono, says in聽聽to the university community.

罢丑别听聽was most pronounced on Michigan鈥檚 main campus in Ann Arbor and its regional Dearborn campus. It had minor effects on the Flint campus and no effect on the university鈥檚 hospital system, which suffered its own cyberattack in January.

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Professor Ono said university staff and other authorities were investigating the security threat that prompted it to shut down its internet systems but offered no other details. 鈥淲e are not able to share any information that might compromise the investigation,鈥 Professor Ono and Ravi Pendse, the university system鈥檚 chief information officer, say in a campus note.

Classes, which began this week for the autumn semester, generally met as usual. But the loss of internet service created a series of other complications and adjustments, including staff either working from home when they鈥檙e usually on campus, or coming to campus while normally at home.

The university also waived late fees in such areas as class registration, and warned of possible delays in distributing financial aid funds. Campus officials even noted that workers would manually lift gates in parking areas to allow for vehicle entries and exits.

鈥淔aculty, staff and students rose to the occasion,鈥 Professor Ono and Dr Pendse say.

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paul.basken@timeshighereducation.com

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