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Burned-out university staff fear repercussions if they seek help

Majority of respondents to major UK survey show signs of depression but fear that asking for support will harm career

Published on
October 28, 2021
Last updated
November 3, 2021
Silhouette of person sitting on a bench as a metaphor for The burned-out suffer in silence
Source: Alamy

Seven in 10 UK university staff would be reluctant to聽seek support for聽mental health problems for聽fear that it聽would harm their career, according to a聽major study that found that the majority of聽respondents were probably suffering from depression.

The of 2,046 academic and academic-related staff, conducted for the Education Support charity and published on 28聽October, reveals deep concerns about well-being, workload and burnout in higher education 鈥 as well as the support provided by聽employers.

Asked about worries that might deter them from seeking help at work for stress or a mental health problem, 71聽per cent of respondents said that they feared that it would harm their career.

Graph, Keep it inside: Why staff won鈥檛 reveal their troubles

Fifty-nine per cent said they would be seen as weak if they sought support, while 52聽per cent felt that their concerns would聽not be聽taken seriously, and 61聽per cent said their manager did not have the skills or knowledge to聽help.

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鈥淚f you voice a problem, you will come off worse. People who complain or ask questions are unpopular here, so we just get on with聽it,鈥 one survey respondent said.

The results are particularly worrying in light of data in the survey suggesting that the well-being of university staff was 鈥渃onsiderably lower鈥 than population norms. Answering a聽series of questions about their psychological health, only 29聽per cent gave scores indicating average well-being or聽better, and 53聽per cent gave scores indicating probable depression.

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Overall, 71 per cent of respondents said psychological health was not a priority for their university, and 78聽per cent disagreed that senior managers considered staff well-being to be as important as productivity.

Among other findings:

  • Seventy-nine per cent of respondents reported having to work very intensively often or always, with 52聽per cent experiencing unrealistic time pressures often or聽always
  • Fifty-six per cent said they had to perform unnecessary tasks at work often or聽frequently
  • Sixty-five per cent reported feeling emotionally drained from work at least once a聽week 鈥 26聽per cent felt this way a聽few times a聽week, and 29聽per cent reported feeling this way every聽day
  • Sixty-two per cent reported regularly working more than 40聽hours a聽week, with 22聽per cent working at least 50聽hours; one in five respondents on academic contracts worked the equivalent of two additional working days each week
  • There was a significant knock-on effect on respondents鈥 personal lives, with 69聽per cent reporting that they often or always came home too tired to do the things they would like to聽do.

The research was conducted by Siobhan Wray, associate professor of organisational behaviour at the University of Lincoln, and Gail Kinman, visiting professor of occupational health psychology at Birkbeck, University of London.

In general, respondents in academic roles reported working longer hours and were at greater risk of mental health problems, burnout and poor work-life balance than colleagues in professional roles, the survey found.

Respondents reported that working from home during Covid-19 had been beneficial for productivity and well-being, but there were widespread concerns that the demands of teaching and supporting students during the pandemic had increased workloads even further.

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And respondents repeatedly highlighted that management efforts to improve staff well-being would achieve little if the central issue of workload was not addressed.

鈥淚ndividual interventions such as mindfulness and relaxation will not help when we are working 100聽hours a聽week and still can鈥檛 meet our deadlines,鈥 one respondent said.

鈥淭he provision of support鈥s of limited use when there is a climate of work that valorises long hours, weekend working, not taking holidays and coming to work whilst sick. This is a culture endemic in higher education and is worn as a badge of honour by senior staff and those wishing to gain promotion,鈥 another said.

The report calls on universities to establish a 鈥渟ystemic and sustainable鈥 approach to well-being by reducing demands on staff, increasing the support that is available, and promoting a culture where help-seeking is not stigmatised but rather encouraged.

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Professor Kinman said that a series of reports had made clear 鈥渨hat the problems are鈥 in the sector and that it 鈥渞eally is time for some action鈥.

Many universities seemed reluctant 鈥渢o accept that happy and healthy staff equates to happy, healthy and motivated students鈥, she told 探花视频.

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鈥淭he pandemic has been tough, but it has started a lot of conversations about mental well-being鈥his is an ideal time to tear up the book and find what actually works.鈥

anna.mckie@timeshighereducation.com

POSTSCRIPT:

Print headline:聽The burned-out suffer in silence

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Reader's comments (3)

burnt out? that is an understatement. But does any one really care - apart from those who suffer and their loved ones?
Nobody cares. There will be soundbites from the leadership team saying they do but nothing changes. They will refer you to a counselling team or self help guide as that then makes the problem yours rather than theirs.
They will organise mental health days and similar initiatives. As if by registering for those, one would get a reduction in workload. That overwhelming workload will still be there waiting for you after your yoga sessions with random colleagues. And you'll find out you cannot even book sick days anymore without asking your line manager to book them for you after you have sent them a formal request.

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