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Australian university to publish student course evaluation data

Industrial relations umpire overturns finding that information implicitly identifies individual staff

Published on
March 8, 2022
Last updated
March 7, 2022
An evaluation screen with happy, neutral and sad faces
Source: iStock

An Australian university has been given the green light to publish student course evaluation data, despite concerns that the information can be used to 鈥渞everse engineer鈥 staff league tables.

UNSW Sydney has successfully appealed a decision from Australia鈥檚 industrial relations umpire, the Fair Work Commission (FWC), banning it from giving students broad access to data compiled from quantitative course ratings.

The information includes students鈥 appraisals of course quality, resources, assessment and feedback on a six-point scale. UNSW says it does not intend to publish students鈥 qualitative commentary about the courses or their evaluations of teachers.

The university only plans to publish quantitative data on courses that involve more than one teacher 鈥 so that individual staff cannot be directly identified 鈥 and where at least 10 responses have been received, so that aberrant assessments cannot unduly influence the data.

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But the National Tertiary Education Union (NTEU) said that the information allowed individual staff to be identified by academics in the same discipline or school, and 鈥 in cases where courses were taught by pairs of tenured and casual staff 鈥 by academics across the university.

鈥淭his is a public university, not a reality TV show,鈥 the union鈥檚 New South Wales branch tweeted on the eve of a FWC hearing in August.

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FWC commissioner Leigh Johns sided with the union. He dismissed the university鈥檚 argument that the data鈥檚 publication did not directly identify staff because 鈥渄etective work and additional effort鈥 was needed to match courses to teachers.

But an FWC appeals panel has聽聽that decision, finding that the university鈥檚 plans comply with a strict reading of the enterprise agreement.

鈥淲e accept that in some cases a person can be identified without being named,鈥 the 7 March judgment says. 鈥淎 reference to [an] attribute could identify the person, even though the person鈥檚 name might not be used. But the proposed form of the data to be published simply does not do this. No staff are identified.鈥

UNSW believes that publishing the data will convince students that their feedback is being 鈥渃onsidered and utilised鈥, encouraging more of them to fill out course evaluation surveys and improving the questionnaires鈥 response rates and accuracy. 鈥淥ur students鈥ake such care in providing all this feedback,鈥 said deputy vice-chancellor Merlin Crossley.

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鈥淭his gives us an opportunity to celebrate and showcase many courses that provide an outstanding student experience, and work with staff to develop courses that still need work.鈥

But NTEU state secretary Damien Cahill said that the 鈥渧ery disappointing鈥 ruling potentially sent a signal to managers at other universities who 鈥渨ant to use these surveys as performance metrics鈥.

Dr Cahill said student evaluations were useful for teacher and course development when they were 鈥渇ramed and conducted鈥 properly. 鈥淏ut there鈥檚 a lot of scholarly literature on鈥he inherent gender and racial biases [and] limitations based on the context. Whether a course was online, the time of day, the room in which it was held, the dynamics of the cohort of students 鈥 all of those situational factors play a role in determining the outcome of those evaluations.鈥

In the , published in the聽Journal of University Teaching & Learning Practice, a Victoria University analysis of more than 22,000 students鈥 teaching evaluations found no differences in the score ratings for teacher gender. But male students鈥 commentary about the teaching style of female academics became increasingly negative during Covid-related lockdowns.

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john.ross@timeshighereducation.com

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